BeachZ24 wrote:That's BS. When a company puts any type of warranty on a product, they put a little extra onto the price of the product to insure they can cover in the future if they need to replace the product. That means we all paid that little extra, but lose our warranty, meaning RK took the money and ran. I'll have to look up Michigan law, cause we are one of the toughest on consumer protection laws. However, RK is in cali. I would think the least they would do is foot the bill to have them rebuilt. It seams like back in law class there was case law of a situation resembling this, and the court found that the company had to provide service that was equal to or more than the part being replaced.
jdm cav9 wrote:how did you know that the strut was blown was there oil leaking from the bottom of it .?i have the same setup on my cav but mine are brand new well they have about 10 miles on them and i have my threads at 10 left to go down on the front and 15 in the rear. where were yours set at ? for them to blow on you and how old or how many miles do u think you had on them?? because u got me worried now i thought these were sweet seeing i paid 1200 bucks for them. and to hear how rksport is handling it thats bull@!#$!!!!!
jdm cav9 wrote:funky bottoms you are saying that 10 and 15 threads are to low?? i still have a 2 finger gap, and rk sport told me i could put them wherever i wanted and they would ride well they lied!! well they are pretty stiff at 10 left to go down in the front, and 15 threads in the back .and i would still like the car to be lower than it is but i dont want to lower them any more because they are brand new !!! and i dont want to worry about blowing them thats for sure .there is maybe 10 miles on them ive taken the car out only three times to test them out . im really pissed now because i paid $ 1200 for them and i was told by rksport i could lower them as low as i wanted and not have to worry about them, they said thats what they are made for. I've talked to B+G and they said that the coilovers are fine where i have them set at but i dont trust them either . I just think its really funny that ive spent over 10,000 with rksport and i get lied to , so i think im done with rksport this is bull@!#$!!!!!!!!!
BeachZ24 wrote:I'm not gonna dog ya Event, cause you've helped me with alot of stuff over the years on my car and I respect your knowledge and patience. I just want to present a point that I think more than just myself agree to. Again, this isn't a flame job.
From your post, you state that you should never take a company's claim to customers of a product's quality and assurance at face value. That maybe we should always use our best judgment instead of believe the BS of the company.
If that's true, then I shouldn't run 87 octane in my car as GM says it's the best fuel for my car. I shouldn't use 5w30 as GM claims it's the best oil fro my car. I should use every aftermarket part but AC Delco as GM says that AC Delco is the best for replacement parts. So in a nutshell, if a company says it, it's most likely BS. But of course there is the factor of reputation. GM has a repudiation, all the way to McDonalds and Coca Cola having reps. RK had one too. They were the big dogs in the J-Body aftermarket world. You pay a little more, you get the better product. Time and time and time to the 10th power on this site I have heard "you get what you paid for". I paid $1000 for a suspension that was supposed to be the end all of all ride quality and suspension performance issues. A suspension that was tightly tuned and engineered on the winding country roads of California. A suspension that could go low for the weekend warriors or stay up for the day to days and still perform better than any other. A suspension that had a limited life-time warranty because they were sure of its performance and endurance. Well the jig is up now, and RK isn't paying the piper. So to me, their rep is going down hill fast. I'd bet that if I e-mailed RK sport's customer service using a different e-mail address, and inquiring about a different issue, I would get a response as along as that issue wasn't pro-streets.
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anytime someone says, you can do something extreme "and not worry" 9 times outta 10 its BS.
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So to me, their rep is going down hill fast. I'd bet that if I e-mailed RK sport's customer service using a different e-mail address, and inquiring about a different issue, I would get a response as along as that issue wasn't pro-streets.