Warrenty Claim? Baer, rotor rusting/pitting away. - Suspension and Brake Forum

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Warrenty Claim? Baer, rotor rusting/pitting away.
Monday, April 07, 2008 7:58 AM
I put this in with another issue. But Its enough of a different issue, that I'd like to know what to do.

heres a link to the brake rotor:

http://img291.imageshack.us/my.php?image=rotor002vr0.jpg

the outside brake surface looks normal... smooth where it shoudl be rusty in other areas.

This is the inside brake surface, and to me it looks like CRAP. look at all those rusted out pits, huge chunks of metal missing, that I'm sure is effecting brake perfomance. I've never hate a rotor do anything like this, normally it just worn out. Not chipping away.

Any one else have something like this happen?

Re: Warrenty Claim? Baer, rotor rusting/pitting away.
Monday, April 07, 2008 8:39 AM
That is normal if you are in wet areas, there is nothing structurally wrong, so it wont be fixed by Baer, it is just an apperance issue.

The "pad" wearing surface looks fine, and doesnt have any cracks... This is the issues baer would possibly do for warranty...

Also baer has a 1 year warranty I belive, when did you get them?


-Aaron
www.TurboTechRacing.com

Performance Parts For Cavalier, Sunfire, Cobalts and More!!!
Re: Warrenty Claim? Baer, rotor rusting/pitting away.
Monday, April 07, 2008 8:58 AM
I got them from you 2 years ago :-). and from their website they have a 'lifetime warrenty'

Its not on the side you see. The side You see is fine.

This is the side the faces the car, and these areas arent flat, their actual 1/16 deep 'holes'. maybe I have to brake harder to wear the disk down.


If you want, I can send you the full size image when I get home, a bitt easier to see.
Re: Warrenty Claim? Baer, rotor rusting/pitting away.
Monday, April 07, 2008 11:28 AM
Is it both drivers and passengers inner sides? How are the pads on the inside wearing? What type of pads are they, and when did you put them on? Pic's would help you and us a ton on this...





Re: Warrenty Claim? Baer, rotor rusting/pitting away.
Monday, April 07, 2008 12:22 PM
Yeah... looking at that pic, I'm wondering whether you've got or had a slider stuck or something.

Normally, when a little rust builds off, the first time you go for a drive it will be scraped off by the pad. If it's not scraped off though, then it will start to spread. If it's had time to eat away at the rotor long enough, then you'll develop pits like that.

If you had a stuck slider and the rotors were allowed to build up rust, then when you fixed your caliper and the brakes worked normally, they would no longer be scraping the rust away from inside the pits (that shouldn't have developed in the first place) so they'll then continue to rust deeper and spread.

Do you have some idea of whether this might be the case?





Re: Warrenty Claim? Baer, rotor rusting/pitting away.
Monday, April 07, 2008 12:29 PM
looks like delamination to me....

usually caused by something wrong in the casting process. Happens to lots of cars & trucks. I noticed it a lot with the rears of newer Silverados, but I had it happen to a set of mine. You can not cut that out usually, you need to replace it. But I will say that GM considers it a wear issue, and does not warranty it on thier rotors.....so good luck with Baer. Hopefully they will stand behind thier product a little better.
Re: Warrenty Claim? Baer, rotor rusting/pitting away.
Monday, April 07, 2008 1:11 PM
opfreak wrote:I got them from you 2 years ago :-). and from their website they have a 'lifetime warrenty'

Its not on the side you see. The side You see is fine.

This is the side the faces the car, and these areas arent flat, their actual 1/16 deep 'holes'. maybe I have to brake harder to wear the disk down.


If you want, I can send you the full size image when I get home, a bitt easier to see.



Maybe I am thinking of Brembo then... With the warranty of 1 year....

Never had a claim brought to our attention.


-Aaron
www.TurboTechRacing.com

Performance Parts For Cavalier, Sunfire, Cobalts and More!!!
Re: Warrenty Claim? Baer, rotor rusting/pitting away.
Monday, April 07, 2008 4:25 PM
these are the bear decale rotors. here is what there website says.:
Quote:


DecelaRotor®
Warranted to be free from manufacturing defect for the service life of the rotor for the specific cataloged application.
Warranted against warping* to the original owner for three-years from the date of purchase.
Warranted against cracking when purchased and used in conjunction with Baer® Sport-Touring-Pads for three years.
DecelaRotors® have no wear rate warranty.
Surface Finish has no wear rate warranty and is not covered by Baer, Inc. limited product warranty.
No additional warranty or remedy is either expressed or implied.


the pads are hawk hps pads. The sliders appear to be working, as there is wear on both brake pads. (inside and outside)...

and the rotor shows similar total wear on both sides.

anyways heres links to the full size images. The first is the drivers side outside sureface (facing street)

http://farm3.static.flickr.com/2199/2392296903_4da0f5989b_o.jpg

then its inside surface

http://farm4.static.flickr.com/3250/2392293537_67b2a49c01_o.jpg

and while I dont have the outside shot of the passagner side, here is the inside

http://farm3.static.flickr.com/2398/2393136002_e178f7e314_o.jpg


I agree with John Benham... It does apear theres a problem with the material. But who knows thats my opinion. I might just get cheap replacement disks, because the more I look at the pictures the worse it looks

Aaron- do you know how one even attempts a warrent claim from bear? they have no contact info for warrenty on their site.

And while I can see it as being dismissed as a where issue. Theres alot of material left, if this wasn't happening.
Re: Warrenty Claim? Baer, rotor rusting/pitting away.
Wednesday, April 09, 2008 12:46 PM
Hit them up on the "contact" section of the site. If you've confirmed there was no sticky caliper, then its a manufacturer defect, since thats not normal wear at all.



Re: Warrenty Claim? Baer, rotor rusting/pitting away.
Wednesday, April 09, 2008 1:04 PM
We are getting in touch with baer for him, to help him, we will see what they offer


-Aaron
www.TurboTechRacing.com

Performance Parts For Cavalier, Sunfire, Cobalts and More!!!
Re: Warrenty Claim? Baer, rotor rusting/pitting away.
Wednesday, April 09, 2008 1:10 PM
Turbo Tech Racing wrote:We are getting in touch with baer for him, to help him, we will see what they offer


And that's why everyone loves you....

Re: Warrenty Claim? Baer, rotor rusting/pitting away.
Thursday, April 10, 2008 10:17 AM
PM'd you, great info for you! Looks like we have it all covered for you.


-Aaron
www.TurboTechRacing.com

Performance Parts For Cavalier, Sunfire, Cobalts and More!!!
Re: Warrenty Claim? Baer, rotor rusting/pitting away.
Thursday, April 10, 2008 10:32 AM
I'd like to update everyone that read the thread personally:

Aaron w/ Turbotechracing

Is going to take car of me: I cover shipping. But get new bear rotors. cannot beat service like that!

So a big thanks to aaron, and everyone on the road me will now be a bit safer!
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